Make a complaint

If you're unhappy with something, follow this guidance to ensure that your complaint goes to the right place and is dealt with as quickly as possible.

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Report a problem that needs to be fixed

If you're telling us about a problem for the first time, we can normally fix it without you having to make a formal complaint.

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Appeal a fine or decision

You can challenge or appeal these without having to make a formal complaint.

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Make a formal complaint

What do you want to make a complaint about?

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